Does ComeMow include trimming, edging, or cleanup?
Standard service is mowing grass only. Basic weedeater trimming can be added during booking. Edging, weed treatment, leaf cleanup, hauling, landscaping, and other yard work are not included.
FAQ
Answers before someone books, mows, or pays.
These answers explain the flow in plain language. Legal, insurance, payment, and contractor details need professional review before launch.
Mowing only. Trimming is optional; edging, cleanup, landscaping, and hauling are not included. Details
How does ComeMow decide what part of my yard should be mowed?
ComeMow starts with satellite imagery and address context to estimate mowable grass. You must review and edit the map before approving the quote because imagery can be wrong.
Can I change the mowing area if the automatic selection is wrong?
Yes. You can drag polygon points, add more points along a segment, delete an incorrect area, and add additional mowing areas for separated sections like front, side, and back yards.
Why do I need to upload yard photos?
Photos help mowers understand current conditions and help admins resolve disputes. They also support pricing when satellite imagery is outdated or unclear.
What counts as an overgrown yard?
Overgrown means grass that is 10 inches or taller. Standard mowing quotes assume the yard is not overgrown unless a separate policy or admin-approved quote applies.
How is the quote calculated?
The quote includes the base mowing rate, selected add-ons, faster-service premium when applicable, any size or complexity adjustment, travel adjustment, processing costs, and estimated mowing time.
What is the travel or distance adjustment?
ComeMow looks at active mowers in the area. If the nearest active mower is more than 30 miles from the yard, the extra distance is shown as a travel adjustment at $0.50 per mile.
When would a complexity fee appear?
A complexity fee should only appear with a specific reason, such as steep terrain, narrow gates, many disconnected mowing zones, unusually dense obstacles, or access that slows the job.
When am I charged?
Customers add a card before dispatch so ComeMow can authorize the quote amount. The card is charged only after the mowing is completed and approved.
How are mowers chosen?
Approved, available mowers inside the service radius are sorted by distance. The closest mower receives a two-minute offer first, then the next closest mower if the offer expires.
Can I track the mower?
After a mower accepts, the customer can view live location updates in the job tracking page. Location sharing stops after the job is completed.
What happens after the mower finishes?
The mower uploads completion photos. The customer reviews the photos, approves the completed job, and can rate the mower. Approval captures the authorized customer payment and starts the payout workflow.
Are mowers employees of ComeMow?
Mowers are treated as independent contractors. Contractor terms, insurance requirements, tax treatment, and legal language must be reviewed by an attorney before launch.
What if my yard is unsafe or different from what I submitted?
Mowers should stop and contact support if the yard is unsafe or materially different. Admins can review photos, adjust pricing, resolve disputes, or reassign the job.
Is ComeMow ready for real customers today?
ComeMow is close to launch, but legal documents, notification setup, insurance operations, and payment compliance should be reviewed before accepting real customers.