Damage Policy
Draft rules for reporting and reviewing alleged property damage.
Draft policy for pre-launch planning only. Have a qualified attorney review and replace this before public launch.
Reporting
Customers should report alleged property damage as soon as possible, ideally within 48 hours of completion, with photos, a description, and any relevant details.
Mowers should report any incident immediately and upload photos or notes if safe to do so.
Review
ComeMow may review before photos, completion photos, mower notes, customer notes, satellite-selected areas, and communication history.
ComeMow may request insurance information, pause payouts, issue refunds, deny unsupported claims, or escalate to insurer/counsel depending on the facts.
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