Dispute Policy
Draft rules for incomplete work, wrong area, damage, pricing, and payment disputes.
Draft policy for pre-launch planning only. Have a qualified attorney review and replace this before public launch.
Common disputes
Disputes may include incomplete mowing, wrong selected area, inaccessible property, damage, overgrown grass, unsafe conditions, missed arrival window, unclear photos, or payment concerns.
Evidence and timing
Customers and mowers should submit photos, notes, timestamps, and relevant details promptly. ComeMow may pause payout or capture decisions while reviewing.
ComeMow may approve, partially approve, refund, cancel, reassign, request a re-mow, or deny a dispute based on the available evidence and applicable policy.
Related policies