Current policy

SMS Consent Policy

Plain language for customer and mower job-related text messages.

Effective August 31, 2026.

ComeMow Job and Account Alerts

ComeMow sends transactional text messages about accounts and requested mowing services. Messages may include account notices, quotes, mower approval and assignment, nearby job offers, arrival and completion updates, payment status, cancellations, rescheduling, and support replies.

Message frequency varies based on account activity and active mowing jobs. Message and data rates may apply.

Customer consent

By providing a phone number and selecting the unchecked SMS consent box while creating an account or booking a mow, the customer agrees ComeMow may send job-related texts about account access, quotes, mower assignment, arrival updates, completion, payment status, cancellations, and support.

Texts are not used for unrelated marketing unless ComeMow later asks for separate marketing consent.

Mower consent

By providing a phone number and selecting the unchecked SMS consent box while applying as a mower, the mower agrees ComeMow may send job-related texts about account access, approval status, nearby offers, five-minute accept windows, job updates, payout status, cancellations, and support.

Opt out

Reply STOP to cancel ComeMow texts. After the confirmation message, no further texts will be sent unless the user enrolls again. Reply HELP for help or contact comemowplease@gmail.com.

Opting out of job-related texts may limit ComeMow's ability to send offers, dispatch updates, or account notices.

Privacy

ComeMow does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent records with third parties or affiliates for marketing or promotional purposes.

Mobile information may be provided to communications service providers only as needed to deliver requested messages, operate the service, prevent abuse, or comply with law. Review the ComeMow Privacy Policy for additional details.