Privacy Policy

ComeMow may collect name, email, phone, login details, service addresses, yard notes, uploaded yard photos, completion photos, mower service-area data, live job location updates, insurance documents, payment metadata, support messages, and job history.

ComeMow should not store raw card or bank account numbers. Payment forms and sensitive payment details should be handled by the payment provider.

Information is used to create accounts, prepare quotes, show satellite yard selection, dispatch mowers, send job updates, maintain history, review insurance, process payments, resolve disputes, improve safety, and prevent abuse.

Draft retention rule: account and address records remain while the account is active and for a reasonable business/legal period after closure.

Draft retention rule: yard photos, completion photos, support notes, and dispute records may be kept for up to three years unless a longer legal, insurance, tax, or safety need applies.

Draft retention rule: live mower location sharing stops after job completion. Precise location update records should be minimized and may be deleted or generalized after 90 days unless needed for a dispute, safety issue, or legal requirement.

Draft retention rule: insurance documents may be kept while the mower is active and for up to seven years after the final job or as required by insurance, tax, legal, or platform obligations.

Draft retention rule: payment records, payout records, refunds, tax records, and chargeback records may be retained for at least seven years or as required by law and payment provider rules.

Users may request deletion or correction of account information. ComeMow may retain records needed for payments, taxes, safety, fraud prevention, disputes, insurance, or legal compliance.