Reschedule Policy
Draft rules for moving a mowing request to a different service window.
Draft policy for pre-launch planning only. Have a qualified attorney review and replace this before public launch.
Customer reschedule
Customers may request a new service window before mower acceptance. If a mower has already accepted, ComeMow may need to reassign the job or ask the mower to accept the new timing.
Weather and safety
Weather, unsafe conditions, blocked access, equipment issues, or daylight limits may require rescheduling. ComeMow should communicate the new window and avoid charging until the job is completed and approved.
Related policies